ERP Solutions For Medical Colleges enhances Discipline practices - By Harjeet Kakkar

Meenakshi is one of the best surgeons working with top hospitals in our country. She reflects her passion and dedication in her work and makes a real impact on people and communities every single day. But some years back, this dream not only seemed impossible for her, but she was convinced that her career is over.

5 years back when Meenakshi was in her 3rd-year MBBS, she was accused of something that had the power to completely ruin her future. It was a regular day in the life of this young and super-ambitious girl when she was suddenly called to the committee’s office and was told that the college disciplinary committee had received an anonymous tip claiming that she had been caught cheating and had been seen sharing answers with other students.

For someone who has always been such a diligent student and never cheated in her entire life, this came as a shock. But determined and confident that she was, she refused to give up without a fight. She knew that she had to clear her name. She decided to gather evidence to prove her innocence. She went back to the library and looked up the textbook and notes that she had studied for the exam. She also spoke to her classmates who had taken the exam with her, and they all confirmed that she had not cheated. Luckily, she also remembered that day before the examination in the morning when she was talking with her friend and discussing the subject, she saw one of the professors peeping around the corner. She took a chance and went to meet that professor and explained the whole situation; the professor helped her by confirming her innocence.

Meenakshi then presented all the evidence to the disciplinary committee, and they were forced to re-open her case. They questioned the students who had taken the exam with her, and also the professor who had witnessed the whole incident, which confirmed her innocence. After much deliberation, the committee finally exonerated Meenakshi of all charges. She was relieved and grateful.

Meenakshi was lucky that she found the evidence, but not everyone is not this lucky or for that matter, so resilient. Hence, it is extremely important for universities to have effective governance that offers freedom to stand for the right, exhibits authority, and fosters an environment of trust and honesty.

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Here are some requisites that universities should adopt:

• Impose appropriate disciplinary action for any kind of misconduct.
• Establish a ‘bystander intervention’ program that encourages students, faculty, and staff to act when they see suspicious or concerning behavior.
• Establish a process for sanctions and disciplinary action for students who breach the code of conduct.
• Provide regular updates to students, staff, and faculty about any changes in the college's policies and procedures related to student discipline.
• Maintain accurate records of student discipline cases and investigations.
• Encourage students to take personal responsibility for their actions.
• Create a process for addressing and handling conduct-related complaints against staff and faculty.
• Encourage a culture of responsibility and mutual respect among the student body.
• Establish a multi-disciplinary approach to address behavioral issues.
• Create a student handbook that outlines the college's expectations for student behavior and includes the code of conduct, student discipline procedures, and contact information for the appropriate college officials.
• Establish a system for reporting and documenting student misconduct, which allows students, faculty, and staff to report incidents of misconduct in a timely and confidential manner.
• Ensure that there is a designated campus official responsible for handling student discipline cases and investigations.
• Provide fair and impartial investigations of all reported incidents of student misconduct and determine appropriate disciplinary actions.
• Provide resources and support for students who are facing disciplinary action, including counseling and academic support services.
• Establish a zero-tolerance policy for harassment, discrimination, and any form of violent behavior
• Create a safe, impartial, and confidential reporting system for students who have experienced or witnessed harassment, discrimination, or violence.
• Encourage active participation from parents, guardians, and other concerned parties.
• Establish protocols for addressing and responding to emergencies or critical incidents.
• Evaluate and regularly review policies and procedures to ensure they are up-to-date and effective.
• Utilize technology such as security cameras, biometric devices, and access controls to aid in maintaining a safe and secure environment.

While following the above needed points can be time-consuming and complicated, universities can adopt ERP solutions for medical colleges and make their work easier.

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